Ad errors

In cases where an ad fails to load/show, a callback is called which provides a AdError object.

AdError is commonly used in ad-related callbacks such as onAdFailedToLoad or onAdFailedToShow.

This ad error object has the following methods:

  • int getCode()
    Returns the unique AdErrorCode that identifies the type of error. Use to programmatically handle specific error cases.
  • String getMessage()
    Returns a human-readable message describing the error.
    Use for for logging or debugging purposes.

AdErrorCode constants

All errors are divided into the following categories defined in AdErrorCode.

CodeConstantDescription
0INTERNAL_ERRORIndicates an internal error occurred.
1NOT_READYIndicates that ads are not ready to be shown. Ensure to call the appropriate ad loading method or use automatic load mode. If using automatic load mode, wait a little longer for ads to be ready.
2REJECTEDIndicates that the device is rejected for services. Services may not be available for some devices that do not meet the requirements. For example, the country or version of the OS.
3NO_FILLIndicates that no ads are available to be served. If ads are visible in test ads mode, your implementation is correct, and ads will be served once live.
6REACHED_CAPIndicates that the ad creative has reached its daily cap for the user. This is typically relevant for cross-promotion ads only.
7NOT_INITIALIZEDIndicates that the CAS Mediation is not initialized. Ensure to add SDK initialization code in your Application's onCreate function.
8TIMEOUTIndicates a timeout error occurred because the advertising source did not respond in time. The system will continue waiting for a response, which may delay ad loading or cause a loading error.
9NO_CONNECTIONIndicates that there is no internet connection available, which prevents ads from loading.
10CONFIGURATION_ERRORIndicates that there is a configuration error in one of the mediation ad sources. Report this error to your support manager for further assistance.
11NOT_PASSED_INTERVALIndicates that the interval between impressions of interstitial ads has not yet passed. This error may also occur if a trial ad-free interval has been defined and has not yet passed since app start.
12ALREADY_DISPLAYEDIndicates that another fullscreen ad is currently being displayed, preventing new ads from showing. Review your ad display logic to avoid duplicate impressions.
13NOT_FOREGROUNDIndicates that ads cannot be shown because the application is not currently in the foreground.